You will find answers to frequently asked questions here.
You know that the death is imminent, or the detah has occurred, what to do?
Contact us as soon as possible by calling 450-661-7017. We will be able to help and guide you through the funeral arrangements according to your wishes.
Burials of ashes and animal remains in winter
When winter climate conditions no longer permit burials, they will be postponed until spring*. The ashes or remains of your pet will be kept in a refrigerated room.
*Under certain conditions, burials can still be made.
Who transports the remains?
In our experience, many masters wish to bring their companion themselves to the cemetery. This choice is left to your discretion. Difficult, impossible for you? Masters and Companions will take care of it.
Can I see my pet again before the burial?
Yes, it is possible to identify your animal and to take the time to say good-bye before the burial, but each case will be evaluated individually at the time of the inhumation.
Annual maintenance fees
Currently, the Laval Cemetery charges no annual maintenance fees.
Prearrangements
Prearrangements allow you to reserve plots at the current rates, protecting yourself against increases. They also allow you to immediately plan and choose neighbouring plots for the burial of all your animals.
Methods of payment
The contract must be paid in full before your companion is buried. We accept credit cards, debit cards and other electronic payment methods (PayPal, electronic transfer).
Is the monument really mandatory?
Masters and Companions is a place of memory and perpetual contemplation for all those who will forever remain in your heart.
You have chosen to bury your companion in a cemetery that perpetuates this mission, thus signifying your desire to preserve his memory.
This symbolic gesture will be commemorated by this monument dedicated to your animal, and will preserve the harmonious and majestic character of Masters and Companions, and the Laval Cemetery.
Renewing the concession
Upon expiration of the term, you may renew your agreement. You must ensure with our administrative office that your contact information is always up to date.
What happens if I don't renew my plot?
The recovered remains will be buried in a mass grave.
Opening hours of the cemetery
The cemetery is open all year round, 7 days a week. Opening hours are from 8 a.m. to 5 p.m.
Can we visit the cemetery with our pets?
Pets are welcome if they are kept on a leash.
* Municipalities also require that animals be kept on a leash.
Celebration - Tribute
We will help you organize the tribute and ritual that you want.
Tribute Text
You want to write and read a tribute at the funeral, we can help you write it.
Decorating the plots
You must verify with the administrative office the regulations concerning the decoration of the plots.
Disposing of your pet's body
You cannot dispose of your pet’s body as you wish. To protect public health, municipalities and governments have regulated its disposal and prohibit burial in the backyard of your home.
