FAQ

Frequently Asked Questions

You will find answers to frequently asked questions here.

Contact us as soon as possible by calling 450-661-7017.  We will be able to help and guide you through the funeral arrangements according to your wishes.

When winter climate conditions no longer permit burials, they will be postponed until spring*. The ashes or remains of your pet will be kept in a refrigerated room.

*Under certain conditions, burials can still be made.

In our experience, many masters wish to bring their companion themselves to the cemetery. This choice is left to your discretion. Difficult, impossible for you? Masters and Companions will take care of it.

Yes, it is possible to identify your animal and to take the time to say good-bye before the burial, but each case will be evaluated individually at the time of the inhumation.

Currently, the Laval Cemetery charges no annual maintenance fees.

Prearrangements allow you to reserve plots at the current rates, protecting yourself against increases. They also allow you to immediately plan and choose neighbouring plots for the burial of all your animals.

The contract must be paid in full before your companion is buried. We accept credit cards, debit cards and other electronic payment methods (PayPal, electronic transfer).

Masters and Companions is a place of memory and perpetual contemplation for all those who will forever remain in your heart.

You have chosen to bury your companion in a cemetery that perpetuates this mission, thus signifying your desire to preserve his memory.

 This symbolic gesture will be commemorated by this monument dedicated to your animal, and will preserve the harmonious and majestic character of Masters and Companions, and the Laval Cemetery.

Upon expiration of the term, you may renew your agreement. You must ensure with our administrative office that your contact information is always up to date.

The recovered remains will be buried in a mass grave.

The cemetery is open all year round, 7 days a week. Opening hours are from 8 a.m. to 5 p.m.

Pets are welcome if they are kept on a leash.

* Municipalities also require that animals be kept on a leash.

We will help you organize the tribute and ritual that you want.

You want to write and read a tribute at the funeral, we can help you write it.

You must verify with the administrative office the regulations concerning the decoration of the plots.

You cannot dispose of your pet’s body as you wish. To protect public health, municipalities and governments have regulated its disposal and prohibit burial in the backyard of your home.